``` Ashish Gupta | IT Infrastructure & Operations Leader ``` ```
IT Infrastructure & Operations

Ashish Gupta

Infrastructure & Operations Leader with deep Cloud & AWS expertise

IT infrastructure and operations professional with 15+ years of experience leading enterprise technology environments, cloud infrastructure, production operations and service delivery across global organizations.

Delhi / NCR
15+ Years Experience
25 Infrastructure Professionals
50+ Business-Critical Applications
~15% AWS Operating Cost Reduction
01

Professional Profile

About Me

I lead infrastructure and operations across enterprise environments, combining technical depth with service delivery, operational governance and people leadership.

My experience spans cloud infrastructure, compute, storage, networking, Linux/RHEL, production support, IT service management, major incident management, disaster recovery and infrastructure transformation.

I work across technical and business stakeholders to maintain reliable production services while improving operational efficiency, managing risk, controlling infrastructure costs and supporting technology transformation.

People Leadership

Leading infrastructure professionals across multiple technology areas.

Infrastructure

Enterprise cloud and production infrastructure ownership.

Service Delivery

SLA, KPI, availability, risk and continuous improvement.

FinOps

Cloud cost governance, utilization and commitment planning.

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What I Do

Leadership & Expertise

Cloud & Infrastructure

Enterprise cloud infrastructure, AWS environments, compute, storage, networking and Linux/RHEL platforms.

AWS Azure Linux RHEL

IT Operations

Production operations, service reliability, incident management, problem management, change management and operational governance.

ITSM Operations Reliability

Service Delivery

End-to-end service ownership, SLA/KPI governance, stakeholder management, risk and capacity planning.

SLA/KPI Governance Stakeholders

FinOps & Optimization

Cloud financial governance, utilization management, cost optimization and commitment planning.

FinOps Cost Optimization AWS

Major Incident Management

Primary escalation leadership and cross-functional coordination during critical production incidents.

MIM RCA Escalations

Transformation & Resilience

Infrastructure modernization, cloud transformation, disaster recovery, business continuity and operational resilience.

Transformation DR BCP
03

Career

Professional Experience

A career progression from production operations and Linux infrastructure into cloud, transformation and enterprise infrastructure leadership.

CURRENT / MOST RECENT

Infrastructure Lead

Infrastructure & Operations Manager

Accenture India

Sept 2021 – Present
25-person team 50+ applications AWS / Cloud

Lead enterprise infrastructure and cloud operations supporting business-critical applications across large-scale production environments.

  • Lead enterprise infrastructure and cloud operations supporting 50+ business-critical applications across AWS and production environments.
  • Lead and coordinate a 25-member infrastructure organization across multiple technology and operational functions.
  • Own end-to-end IT service delivery covering cloud platforms, compute, storage, networking, monitoring, security controls, production support, availability and capacity.
  • Establish operational governance covering SLA/KPI performance, availability, risk management and continuous service improvement.
  • Partner with business, application, architecture, security and vendor stakeholders to align technology services with organizational objectives.
  • Lead major incident management and executive escalations, coordinating cross-functional teams to restore critical services with minimal business impact.
  • Drive FinOps and cloud cost management initiatives, delivering approximately 15% reduction in AWS operating costs through utilization management and commitment planning.
  • Drive disaster recovery readiness, business continuity, infrastructure resilience, security compliance and audit readiness across production environments.

Tech Lead – Cloud Platform & Delivery

HCL Technologies

Apr 2020 – Aug 2021

Led cloud infrastructure delivery and platform implementation initiatives for enterprise customers.

  • Led cloud infrastructure delivery and platform implementation initiatives for enterprise customers.
  • Managed technical teams, project delivery, stakeholder communication and operational readiness activities.
  • Drove automation, scalability improvements, service reliability and cost optimization initiatives.

RDG Lead – Infrastructure & Cloud Migration

MACH Clearing Solutions

Oct 2015 – Apr 2020

Led infrastructure modernization, cloud migration and operational governance for enterprise workloads.

  • Led infrastructure modernization and cloud migration programs supporting enterprise workloads.
  • Managed service availability, capacity planning, infrastructure scaling and operational governance.
  • Coordinated cross-functional teams to deliver transformation initiatives with minimal business disruption.

Software Engineer – Production Support

Tangoe Softech Pvt. Ltd.

Aug 2013 – Oct 2015
  • Managed production infrastructure and application support across Linux environments.
  • Performed incident management, deployments and system performance tuning.
  • Supported high-availability systems and ensured compliance with uptime SLAs.

Operations Engineer – Production Support

OnMobile Global Ltd.

Mar 2011 – Aug 2013
  • Delivered L2/L3 operations support for high-availability production environments.
  • Performed incident resolution, Root Cause Analysis and environment maintenance.
  • Ensured high system uptime and operational continuity.
04

Scale & Outcomes

Selected Impact

~15%

AWS Cost Reduction

Cloud cost optimization through FinOps governance, utilization management and commitment planning.

25

Infrastructure Professionals

Leadership and coordination of an infrastructure organization supporting enterprise technology services.

50+

Critical Applications

Infrastructure and operational support across business-critical production applications.

15+

Years Experience

Career progression across production operations, cloud, infrastructure and service delivery leadership.

Areas of Impact

My work sits at the intersection of infrastructure reliability, operational leadership and technology transformation.

Cloud Transformation
Resilience & DR
Operational Governance
Major Incident Management
FinOps & Optimization
People & Stakeholder Leadership
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Technical Foundation

Technology Landscape

Cloud Platforms

AWS Azure

Infrastructure

Compute Storage Networking Linux RHEL

Automation & IaC

Terraform CloudFormation

FinOps

AWS Cost Explorer Trusted Advisor CloudHealth Turbonomic

Operations

ITSM Incident Management Problem Management Change Management Monitoring
06

Credentials

Certifications

AWS Certified Solutions Architect

Professional

AWS Certified Solutions Architect

Associate

Red Hat Certified Engineer

RHCE

Red Hat Certified System Administrator

RHCSA

07

Outside the CV

Beyond Work

Home Lab & Technology

Hands-on experimentation with Linux, networking, self-hosted infrastructure, virtualization, storage and automation.

Gaming

Interested in simulation, management and strategy games, particularly systems where planning and optimization matter.

Technology Exploration

Exploring infrastructure, cloud and automation technologies beyond day-to-day professional requirements.

Get in Touch

Let's Talk Infrastructure.

For opportunities involving infrastructure leadership, cloud operations, IT service delivery or technology transformation, feel free to connect.

Location Delhi / NCR
Email guptaashish005@live.in
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